Safe Gaming Commitment — 21+

111vd's Responsible Gaming Policy

111vd believes that gaming should always be enjoyable and controlled — our protection tools and guidelines keep your experience safe.

Our Commitment

111vd is committed to ensuring a safe, transparent, and responsible gaming environment for players in Bangladesh. We believe that online gaming is only enjoyable when played in a controlled and mindful way. Gaming should be a form of entertainment — never a source of income or a solution to financial problems.

We actively work to protect every player on our platform. Setting deposit limits, taking temporary breaks, and permanently closing an account when needed are all available to every user. Our support team is always by your side through 24/7 Bengali live chat.

Important Warning: Online gaming is only for those aged 21 and above. Gaming addiction is a mental health issue — if you experience it, seek help without delay. Never bet more than you can afford.

Our Protection Tools

111vd provides various effective tools to protect players. These features help you enjoy gaming in a controlled and responsible way.

Setting Deposit Limits

Set your own maximum daily, weekly, or monthly deposit amount. This is the most effective way to prevent spending beyond your budget. The minimum deposit is ৳100 and limits can be lowered at any time.

Time Limits and Cooling-Off

Take a break from your account for a set period — 24 hours, 1 week, or 1 month. During this time you will not be able to log in or deposit, but you can still withdraw any previously won funds.

Self-Exclusion

Choose long-term self-exclusion to bring gaming addiction under control. This option allows you to deactivate your account from 6 months up to permanently. Once activated, it cannot be reversed before the set period ends.

Gaming Activity Review

Review your complete gaming history, deposit and withdrawal transactions, and time spent at any time from your account dashboard. Awareness is the first step toward safe gaming.

Reality Reminders

111vd regularly reminds you how long you have been playing. These messages help keep you aware and refreshed and prevent spending too much time gaming.

Minor Protection

111vd is only for those aged 21 and above. Age verification is mandatory at registration. If there are children or teenagers in your home, it is recommended to use parental control software on your device.

Signs of Problematic Gaming

If any of the following apply to you, it may be a cause for concern. Contact our support team promptly.

  • Spending more than you can afford and placing larger bets to recover losses.
  • Hiding gaming activity from family or friends.
  • Repeatedly trying to quit gaming but not succeeding.
  • Borrowing money or selling assets to fund gaming.
  • Gaming is having a negative impact on work, family, or social life.
  • Feeling anxious, irritable, or restless when unable to game.
  • Developing a tendency to place larger bets to recover losses.

Golden Rules for Safe Gaming

Follow these principles and keep gaming an enjoyable form of entertainment.

1

Set a budget

Only bet money you can afford to lose without it causing problems for your household. Never use bill money or savings for gaming.

2

Stick to Time Limits

Set a time limit before each session. Take a break when the set time is up — even if you are winning.

3

Do Not Make Decisions on Emotion

Avoid gaming when you are angry, sad, or under stress. Play with a clear head and in good spirits.

4

Stop Trying to Chase Losses

Placing more bets to recover losses from one session is risky. Instead, stop and come back the next day with a fresh mind.

Protection Tools List

The tools below can be activated at any time from your 111vd account settings. Let us know via live chat if you need assistance.

Tool Description Time to Take Effect Reversal
Deposit Limit Daily / Weekly / Monthly limit Immediate 24-hour wait to increase the limit
Temporary Cooling-Off 24 hours / 1 week / 1 month Immediate Automatic after the set period
Self-Exclusion 6 months to permanent Immediate Not possible before the set period ends
Reality Reminders Session time alerts From the next session after activation Any time
Activity History Full transaction and gaming log Always available Not applicable

How to Get Support

If you feel that gaming is having a negative impact on your life, take action right away. The 111vd support team is always ready to guide you in the right direction.

1

Contact Us via Live Chat

Speak with our trained support team through 24/7 Bengali live chat. They will understand your situation with full confidentiality and help activate the right tools.

2

Send Us an Email

Write to us at [email protected] with your concern and we will respond quickly and help put the necessary protective measures on your account.

3

Use Account Settings

Go directly to your profile settings and set limits or activate self-exclusion yourself. These changes take effect immediately.

24/7 Support Center

Our support team is at your service seven days a week, twenty-four hours a day. We are ready to speak in Bengali on any responsible gaming matter.

  • 24/7 Bengali Live Chat
  • [email protected]
  • Full Confidentiality Guaranteed
  • Average Response Time: Very Fast
For serious issues related to gaming addiction, consult a professional mental health provider.

Age Verification and Minor Protection

111vd strictly follows a 21+ age policy. Every user's age is verified at registration and minors are not able to create an account.

If you suspect that a minor may be using your device or account, then:

  • Use a password or PIN lock on your device.
  • Do not share your account login details with anyone.
  • Always log out at the end of a session.
  • Install parental control software on your device.
  • Make your children aware of the risks of online gambling.

For Adults Only

21+

Gaming by minors is
strictly prohibited.

FAQ — Responsible Gaming

Answers to common player questions about responsible gaming.

After logging in to your account, go to the "Settings" section and find the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits separately. Limits take effect immediately. Lowering a limit is instant, but increasing one takes 24 hours.

Yes. Once self-exclusion is activated, no new deposits or gaming will be possible on your account, but any funds already in your account can be withdrawn. Contact us via live chat or at [email protected] to arrange a withdrawal.

A cooling-off period is a short-term option (24 hours to 1 month) that ends automatically after the set time. Self-exclusion is long-term (6 months or more) and cannot be reversed before the period ends. If you notice serious signs of gaming addiction, choosing self-exclusion is the wiser option.

Absolutely. All your responsible gaming activities are completely confidential. Our support team and system will never share your information with any third party. You can self-exclude privately through Settings or via live chat.

The 111vd support team can provide initial guidance. For serious addiction, it is recommended to contact a mental health center or psychologist in Bangladesh. The National Institute of Mental Health (NIMH) and various government hospitals offer mental health services.

Talk to them calmly without judgment and encourage them to acknowledge the problem. Contact 111vd via live chat or at [email protected] and we will help put protective measures on the account. Also encourage them to seek professional mental health support.

Enjoy 111vd Safely

Responsible gaming is everyone's responsibility. Enjoy slots, cricket betting, casino, and many more games on our platform — completely safely and in a controlled way.

Visit our FAQ page for more information or contact us directly via 24/7 live chat.

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