Frequently Asked Questions
Answers to all your questions about 111vd
From opening an account to deposits, withdrawals, games, and bonuses — find detailed answers to the most frequently asked questions by players in Bangladesh.
Welcome to 111vd. On this page we have compiled the most common questions about using our platform. Whether you are a new player or an experienced one — you will find answers to all your questions about account registration, depositing money via bKash or Nagad, quick withdrawals, slots and cricket betting, the welcome bonus, and responsible gaming. If you can't find an answer to your question, our 24/7 Bengali live chat support is always ready.
Account and Registration
To open an account at 111vd, you need your full name, an active mobile number, an email address, and a secure password. The registration process is quick and fully available in English. Fill in all details correctly, as identity verification may be required at the time of withdrawal.
If you're having trouble logging in, first make sure your mobile number or email and password are entered correctly. Keep Caps Lock off. If you've forgotten your password, use the "Forgot Password" option on the 111vd Login page. If the problem persists, contact our 24/7 live chat support.
No. Under 111vd's rules, each player may hold only one account. Opening multiple accounts is a violation of our terms of use and may result in account suspension. This rule is strictly enforced to ensure fair play.
After logging in, go to your profile settings and change your password from the "Security" section. Use uppercase letters, numbers, and special characters in your new password. Changing your password regularly is a good habit for account security.
Yes. 111vd is fully mobile-friendly. The site works smoothly on any smartphone browser, whether Android or iOS. You can play all games, place bets, and make payments without downloading a separate app. Keeping your browser updated gives you the best experience.
Deposits and Withdrawals
Deposits via bKash are generally instant — meaning your 111vd account balance is credited within a few seconds to a few minutes. If there is a network delay, wait up to 15 minutes. If the balance still hasn't arrived, contact support via live chat with your transaction ID.
The minimum deposit amount is ৳100 (for all payment methods). The minimum withdrawal amount is ৳500. You can start playing comfortably with small amounts, making 111vd very accessible for new players as well.
Yes. Both Nagad and Rocket are supported at 111vd for deposits and withdrawals. bKash and Upay can also be used. Withdrawals are typically completed within 15 minutes to 2 hours.
111vd does not charge any additional fees on withdrawals from its side. However, your mobile banking service (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges, as determined by the respective service's terms.
Withdrawals are normally completed within 15 minutes to 2 hours. If it takes longer, first refresh your mobile banking app. If the issue remains, contact our 24/7 live chat with your withdrawal reference number — our support team will resolve it quickly.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, first go to the Cricket section, select the ongoing or upcoming match, and choose your preferred market — such as Match Winner, Top Batter, or Total Runs. Enter your stake amount and confirm the bet. With in-play betting, you can also change your bet while the match is in progress.
RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players on average over the long term. It does not determine the outcome of each individual round — wins and losses in the short term are random. All slots games at 111vd are powered by fair and certified random number generators.
Yes. The live casino section of 111vd Casino offers the opportunity to play live with professional dealers streaming from real studios. You can enjoy roulette, blackjack, baccarat, and many more games via high-definition streaming. The full live experience is also available on mobile.
In fishing games, the player shoots at fish and sea creatures moving across the screen using a gun or cannon. Catching each creature earns a reward based on its value. The Fishing Yi Lu Fa game is particularly popular — it is an exciting title from JILI. Set your own bet amount and aim for the big fish strategically.
Aviator is a crash-style game developed by Spribe. A plane takes off and a multiplier keeps increasing. You need to "Cash Out" before the plane flies away. If you cash out in time, your bet is multiplied by that multiplier. Each round is independent and random.
The Analysis section covers statistics, team form, and match previews for cricket and other sports events. It helps players make more informed betting decisions. Detailed analysis for various tournaments including BPL, IPL, and the T20 World Cup is available here.
Bonuses and Promotions
After opening a new account, when you make your first deposit, 111vd will give you a 100% welcome bonus — up to ৳15,000. That means if you deposit ৳5,000, you will receive an additional ৳5,000 bonus and can start playing with a total of ৳10,000.
The wagering requirement for 111vd's welcome bonus is 10 times (10x). That means you need to wager 10 times the bonus amount before it becomes eligible for withdrawal. This is relatively low in the industry, which makes 111vd player-friendly.
111vd has three VIP levels: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Based on your regular play and activity, you can move up to higher levels. Each level comes with more benefits and priority support.
Yes. 111vd offers promotional deals on special occasions such as Eid, Pohela Boishakh, and various tournament seasons. Check the Promotions section of your account regularly or ask our live chat support to stay updated on current offers.
VIP members receive cashback based on their net losses for each week. Cashback is generally credited to the account at the start of each week based on the previous week's figures. It is given as directly usable balance. The higher your VIP tier, the higher the cashback rate.
Security & Responsible Gaming
Yes. 111vd uses industry-standard SSL encryption to keep all personal and financial information secure. Your payment details are never shared with third parties. We are committed to operating a safe and reliable platform.
Yes. 111vd is an adults-only platform and is intended for users aged 21 and above only. You will need to confirm your age during registration. Creating or using an account by minors is strictly prohibited.
111vd supports responsible gaming. You can activate a temporary break (cool-off period) or self-exclusion on your account at any time. To use this option, contact our live chat support or visit our Responsible Gaming page.
Signs of gaming addiction include: playing beyond your budget, repeatedly playing to chase losses, and taking time away from family or work. If you notice these signs, take a break. Read our Responsible Gaming page for detailed support and resources.
Yes. As part of responsible gaming, you can set daily, weekly, or monthly deposit and loss limits at 111vd. These limits help you stay within your budget and play enjoyably. Contact the support team for help setting your limits.
Yes. All games at 111vd are powered by certified random number generator (RNG) technology, which keeps results completely random and unbiased. All our game providers — including Pragmatic Play, JILI, and PG Soft — are tested by independent auditing bodies.
Still have questions?
Our experienced support team is available 24 hours a day, 7 days a week to help you in Bengali. Chat with us directly via live chat or reach out by email.